Effective 02/01/07

 

 

Beaver Valley Supply-Atwood

Warranty & Returns Policy

 

Warranty

 

1)      ALL returns must have RGA# issued from the ATWOOD OFFICE prior to being returned.

2)      Warranty will apply according to the original manufacturers warranty policy.

3)      Warranty registrations must be completed and returned to the manufacturer or Beaver Valley Supply at the date of sale.

4)      All warranty claims must be filled out completely and received by Beaver Valley Supply within 30-days of failure. 

5)      All parts must be returned to Beaver Valley Supply to receive warranty.

6)      Parts may be returned prepaid by the dealer, or make arrangements with Beaver Valley to pickup parts on our truck or by the salesman.

7)      All items will be returned to the manufacturer for warranty consideration and claims will be credited according to the manufacturer warranty policy.

8)      Before labor work is done on claims Beaver Valley Supply must be contacted to verify manufacturer warranty labor policy and to decide if replacement or repair is to be done.

 

 

Returns

 

1)      ALL returns must have RGA# issued from the ATWOOD OFFICE prior to being returned.

2)      Return must be made within 30 days of invoice date.

3)      Return shipment must be prepaid and accompanied by a copy of the invoice.

4)      All items returned to Beaver Valley will be subject to a 15% restock charge based upon the condition of the unused product.

5)      Any return received without an RGA# will not receive credit.

6)      Special order and non-inventory items will be handled according to the policy in effect by the manufacturer of the product.

7)      Returns will be credited less discounts, freight, and restocking charges.

8)      Items in poor condition or appearance will be subject to refurbishing charges.

 

Beaver Valley Supply Co., Inc.

Attn: Dave

East Hwy 36, P.O. Box 419

Atwood, KS 67730

Email: dave@beavervalleysupply.com

Ph     1-800-982-1280

Fax   1-800-536-6263

 

PS:  Due to the infrequency of return trucks to manufacturers there may be an extended delay for some warranties to be processed.