Beaver Valley Warranty Policy

  1. Warranty Will Apply According To The Original Manufactures Warranty Policy.
  2. Warranty Registrations Must Be Completed & Returned To The Manufacturer Or Beaver Valley Supply At The Date Of Sale.
  3. All Warranty Claims Must Be Filled Out Completely & Received By Beaver Valley Supply Within 30-Days Of Failure.
    • Include Dealer Info, Invoice Of Sale From Beaver Valley To Dealer, & Date Of Sale From Dealer To End User
    • Include Serial Number From Unit.
    • Include Price & Freight From Invoice Of Part. (Warranty Will Cover Standard Freight ONLY)
    • Include A Detailed Description Of Repairs
  4. All Parts Must Be Returned To Beaver Valley Supply To Receive Warranty.
    • Whole PTO’s Will Not Be Covered Under Warranty Unless Under Certain Circumstances. Warranty Will Typically Only Cover PTO Parts. 
  5. Parts May Be Returned Prepaid By The Dealer; Or Make Arrangements With Beaver Valley To Pickup Parts On Our Truck Or By The Salesman.
  6. All Items Will Be Returned To The Manufacturer For Warranty Consideration & Claims Will Be Credited According To The Manufacturer Warranty Policy.
  7. Before Labor Work Is Done On Claims Beaver Valley Supply Must Be Contacted To Verify Manufacturer Warranty Labor Policy & To Decide If Replacement Or Repair Is To Be Done.
  8. Pictures Are Required By All Manufacturers In Order To Process Warranty Claim.
  9. Operator Error Will Not Be Covered Under Warranty.

**Due To The Infrequency Of Return Trucks To Manufacturers There May Be An Extended Delay For Some Warranties To Be Processed**

For Any Questions Or Concerns Regarding The Warranty Process, Please Contact Cory –

Cory Kruse

Beaver Valley Returns Policy

        1)    Returns Must Be Made Within 30 Days Of Invoice Date.

        2)    Return Shipment Must Be Prepaid & Accompanied By A Copy Of The Invoice.

        3)    All Returns Will Be Subject To A 15% Restocking Charge.

        4)    Any Return Received Without A Copy Of The Invoice Will Be Subject To A 20% Restocking Charge.

        5)    Special Order & Non-Inventory Items Will Be Handled According To The Policy In Effect By The Manufacturer Of The Product.

       6)     Returns Will Be Credited Less Discounts Freight & Restocking Charges.

For Any Questions Or Concerns Regarding The Returns Process, Please Contact Dave –

Dave Howland